Streamline Your Business With Hospitality EPoS Solutions

Comprehensive Outline on Hospitality EPoS

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‍Introduction to Hospitality EPoS‍

Electronic Point of Sale (EPoS) are innovative systems that have revolutionised the hospitality industry since their inception within the market. Thanks to their intuitive functionality, these cutting-edge products carry out most of the heavy lifting for businesses, by allowing staff to effectively manage transactions, inventory, and reporting.
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The capabilities of Lolly’s innovative EPoS systems are endless, from instantaneous order processing, fast throughput of transactions even during busy periods, and efficient real-time data analysis. Lolly’s reliable EPoS technology supports staff on a daily basis, helping businesses across the sector increase their overall profitability, while providing a fast delivery of service and seamless experiences for customers.

It is clear that EPoS and hospitality go hand-in-hand, due to the multitude of benefits this technology provides for businesses within the sector. With the right application, EPoS solutions provide enhanced operational efficiency and unmatched customer service, driving business success and allowing companies to stay ahead of the competition in an everchanging industry.

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Summary of Key Terms

Electronic Point of Sale (EPoS):
A computerised system used in retail and hospitality to process sales transactions and manage inventory and customer data.

Software Point of Sale (Soft PoS):
A system where mobile devices like smartphones or tablets are used to accept payments, replacing traditional hardware terminals.

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Core Components of Hospitality EPoS

‍One of the biggest advantages of EPoS systems is their versatility, such as wireless options, as well as an array of compact, lightweight devices, designed for more intimate business environments like pop-up foodservice outlets. For those that may not be looking for a long-term investment and instead require a temporary EPoS solution, Lolly also offers short-term rentals for businesses that rely on seasonal trade, catering to the likes of Summer festivals, festive Winter markets, etc.

EPoS are amongst Lolly’s more regularly in-demand products, due to their various applications within businesses across the sector. Their specialist systems are intricately developed in-house and supplied across a whole host of sectors, including; food-to-go, business & industry, education, events, stadia, the list goes on.

Lolly’s EPoS for hospitality is also extremely flexible, due to its vast array of customisable components. Depending on set requirements which differ from business to business, the hardware and software of each EPoS device can be uniquely tailored to suit a company’s exact list of requirements, ensuring the system is appropriately optimised for the desired application within the business.‍

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Hardware Elements
At its core, Lolly’s EPoS devices are equipped with state-of-the-art hardware components, such as intuitive luminous touchscreens for seamless interaction, as well as splash and dust protection for extra durability in various environments, such as bars & clubs, coffee shops, pubs & restaurants, and other establishments where robust technology is needed to withstand daily wear and tear. Lolly’s EPoS technology is also compatible with additional product peripherals:

Payment Terminals:
Lolly’s extensive list of payment terminals are compatible with any EPoS setup, and depending on the choice of terminal, each payment device varies in terms of compatibility with accepted payment methods, including chip & PIN and/or contactless card payments, phone/smartwatch payments via Google Pay/Apple Pay, payments via facial recognition, and transactions from cryptocurrency such as Bitcoin. This provides a more convenient service for customers and a faster system for staff when processing a high volume of transactions.

Barcode Scanners:
The Lolly Scanner delivers greater efficiency for businesses by speeding up the end point of sale. Thanks to its pin-point accurate sensor, customers can scan the barcodes of their food & drink items and applicable loyalty cards directly at the till, providing a simpler, more streamlined customer experience.

Facial Recognition Webcams:
Lolly FacePay gives customers the option to log into their account using just their face. This form of biometric authentication allows customers to earn and spend loyalty points, make payment transactions, as well as check their account balances.

Lolly Verify helps businesses in hospitality automate the process of confirming a customer’s age for those looking to purchase age restricted items. Due to its intelligent technology, the reader will automatically flag items brought to the till that meet these criteria, such as alcohol, and will alert staff based on its assessment of a customer’s facial features and believes they could be underage.

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Software Elements
Lolly’s EPoS devices all operate on Lolly HQ, a totally unique cloud-based catering management system that provides real-time reporting, consistently fast order processing when used online and offline, as well as effective table management, interval ordering during busy periods, wastage recording, training modes, and customer-facing allergen/nutritional/CO2 Carbon Scoring data.

Lolly’s EPoS systems comprise of effortless order management. This refers to the systematic process of storing, organising, and analysing customer ordering data. Integrating sales figures, collating customer order history, logging updated customer information, etc., are all recorded parameters that ensure next-level customer service and efficient transaction processing for the wider business.

In addition, the general software functions of Lolly’s EPoS can also be edited to suit the direct needs of the business. For instance, certain commands and buttons on-screen can be added and removed, depending on variables like size of menu, nonapplicable settings, and other aspects that could determine the overall look and navigation of the digital till.

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Hospitality EPoS in Different Settings

‍When it comes to providing the right EPoS solutions for businesses, no two cases are the same. For some smaller hospitality establishments, a minimal number of EPoS devices may be needed, with very little system customisations and added peripherals. For larger companies however, a larger number of units might be required in order to manage high footfall and therefore are likely to require a wider variety of EPoS systems, scanners, printers, etc.

In some cases, companies may require a range of EPoS devices to best suit their current needs, after considering available workspace, logistical site setup, and budget allowances. These contributing factors vary from business to business, meaning each EPoS solution will be uniquely tailored to the company’s goals in futureproofing ongoing operations as it scales up over time.

Lolly is constantly extending its list of cutting-edge EPoS devices. The best-selling systems across the range are as following:

·      ‘Lolly Edge’

·      ‘Lolly Falcon’

·      ‘Lolly Pro’

·      ‘Lolly Slate’

·      ‘Lolly Wave’

For more information on each of these products, visit Lolly's dedicated EPoS page.

With Lolly's cross-platform technology that allows all systems to seamlessly communicate, this principle provides opportunities for businesses to gradually expand their range of EPoS devices as the business develops.

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Operational Benefits of Hospitality EPoS

‍Lolly’s EPoS devices provide an abundance of universal benefits for businesses in hospitality that utilise their smart systems. These include fast setup process, easy-to-use user interface, and intuitive navigation, more automated workflows to increase operational efficiency, and cost-efficient solutions that will guarantee return on investment (ROI).

In the rapidly evolving landscape of the hospitality industry, the integration of advanced technological solutions has become paramount in order for businesses to stay ahead of the curve. That is why Lolly’s fully integrated EPoS systems provide even better incentives for companies looking to invest in a more logical, long-term solution for front-of-house management. By introducing more of Lolly’s tech range throughout the business, Lolly HQ’s all-in-one platform will seamlessly connect every product under the same system, allowing EPoS systems to communicate with payment terminals, kitchen management systems, mobile app, and AI self-service kiosks. This will help effectively capture every stage of the customer ordering journey, thus helping staff provide second-to-none services.

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Future Trends and Innovations for Hospitality EPoS

‍In this era of future hospitality solutions, there are many exciting technologies emerging that are already beginning to make an impact on the industry.

One of the most intriguing near-future concepts is Software Point of Sale (Soft PoS), which refers to a more intelligent EPoS device that comprises of one sole digital till with a joint payment system built into its software, thus leveraging software applications to process transactions as opposed to using a physical payment terminal. This technology allows businesses to accept contactless payment methods with NFC (Near Field Communication) without the need for extra hardware, therefore helping companies save on costs.

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Conclusion

‍EPoS has very much remained synonymous with technology for hospitality, and with greater demand in an evolving industry, there is no better time to upgrade business operations by investing in Lolly’s innovative EPoS solutions.

Sleek design, fully integrated software, customisable functionality, and high-quality hardware are all integral components that put Lolly’s EPoS systems above and beyond the industry standard.

Is your business searching for a stable EPoS solution that scales with your operations? Contact us today for a quote.

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FAQs

Q. What does EPoS mean in the hospitality industry?
A. In hospitality, EPoS systems manage sales transactions, inventory, and customer data, streamlining operations with quick order processing and efficient payment handling.

Q. How does EPoS work?
A. EPoS systems process transactions, handle payments, and manage inventory in real-time, streamlining operations and providing remote access to sales data.

Q. How is EPoS used front-of-house?
A. In front-of-house operations, EPoS systems process customer orders, handle payments, and manage reservations efficiently, ensuring accuracy and speed.