Lolly Labs

At Lolly, we’re creating the future of catering technology.

Continuously innovating, constantly evolving

Innovation is the core of everything we do at Lolly. Our Labs department works full time on enhancing our software solutions and technology — developing and integrating new features to empower our customers to achieve more

Cutting-edge technology

Our R&D team looks beyond the horizon of what’s possible — regularly developing and launching market-defining hardware and software innovations that revolutionise catering and hospitality management.

User-focused design

We tailor our solutions to fit the generational needs of diverse user groups — customising our interfaces and apps to ensure your customers find them a pleasure to use whether they’re seven years old or 70 years young.

Sustainable solutions

We strive to minimise the carbon impact of our products, both during the manufacturing process and while in long-term use. And we’re constantly working on further innovations to reduce power usage, packaging and e-waste.

Seamless integration

Everything we develop, whether hardware or software, integrates seamlessly into the Lolly HQ ecosystem, so your next piece of tech comes ready to plug and play right out of the box, with regular over-the-air updates

Book a demonstration.

If you’d like to see what we’re working on right now at Lolly Labs, book a quick demo call and we’ll share (some of) our secrets.

Our users love what Lolly Labs can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

"It’s been a pleasure working with Lolly. From the early stages of our partnership, their team has shown flexibility and enthusiasm in adapting to our unique IT requirements, consistently providing thoughtful solutions that meet our needs. Their innovative approach has set them apart from their competitors, and we truly value the responsiveness and support from their team."

University of Bristol
December 9, 2024

“We absolutely love working with the Lolly team, and it's so reassuring to see our growth year after year, thanks to their dedicated support.”

Stanhope Weekender 2024
September 18, 2024

“I can genuinely say that this was one of the best business decisions we ever made. At a music festival with over 3,000 attendees, our bar operated with exceptional efficiency, and there were never any queues. The system that Lolly developed for us was incredibly streamlined and significantly reduced the workload for our bar staff.”

Stanhope Weekender 2023
June 30, 2023

"Lolly delivers exceptional support, responding promptly during and outside office hours. User-friendly system crucial in high-pressure trading; swift assistance from build deployment through lifecycle management ensures efficiency for staff at all levels."

Amazing Chocolate
February 23, 2023

"The LollySmart till is indispensable with its user-friendly touch screen, resembling a mobile phone for café operators. Real-time sales data, stored in the cloud-based LollyHQ, allows us to access and identify trends anytime, anywhere."

Hill Station
February 21, 2023

LollyPro's Cloud integration streamlines service with individual logins for efficient on/off access. As a manager, I monitor daily performance, optimizing staffing and stock levels. Exceptional support during setup ensured a smooth transition.

Greenman
February 23, 2023

Customers love LollyServe; positive feedback and a 20% increase in uptake since installation. Among various EPOS providers, Lolly stands out with a superior system, impressive implementation, and a passion for innovative EPoS technologies, enhancing customer service.

Flipside 2
February 23, 2023

LollySmart's impressive battery life, user-friendly design, and lightweight build make it the ideal till for events. Programmable and easily operable, it enables swift setup for multiple tills. Its intuitive interface ensures quick training, allowing seamless transitions between events.

Open Air Events
February 23, 2023

LollyServe is a game-changer. Its user-friendly system allows customers to serve themselves seamlessly, garnering positive feedback. Staff can now prioritize customer interactions, boosting efficiency. Since implementing LollyServe, our order volume and revenues have notably surged compared to last year.

Piccolo Kitchen
February 23, 2023

Lolly's adaptable tills enhance event efficiency, allowing easy programming for upcoming events. Their intuitive design accelerates service speed, enabling swift order processing. Impressed by personalized support, Lolly makes us feel like valued clients, addressing queries promptly.

Create
February 23, 2023

Lolly exceeded expectations, swiftly delivering the free meals system with precision and unwavering support. Their proactive approach, attention to detail, and respect for student privacy showcase unparalleled development. As sector specialists, they consistently grasped and fulfilled our needs seamlessly.

Catermasters
February 23, 2023

Lolly's support since the beginning has been invaluable. They quickly embraced our fine dining approach, meeting our needs seamlessly. The user-friendly system enhances efficiency in our bustling hospitality setting, providing swift access to crucial information. It's made our work significantly smoother.

Copper and Ink
February 23, 2023

Lolly's solution delivered precisely what we needed, with an integrated point-of-sale system that minimized errors and saved time. The robust LollySmart till efficiently handled over £70,000 from 8,000 customers across 24 locations in just four hours. Impressive results.

Ampersand
February 21, 2023

Lolly's support swiftly resolved any issues, enabling seamless integration with our existing hardware. Their software worked effortlessly, allowing us a hands-off approach. Exceptional service, rapid responses, and products delivered as promised. Outstanding communication.

BMW
February 21, 2023

Lolly outshone all EPoS providers we considered for Flipside's fast-casual dining. Their system excelled in front and back-of-house operations, offering lightning-fast transactions and seamless self-serve integration—a perfect fit for our futuristic approach.

Flipside
February 21, 2023

Lolly's tech surpassed alternatives in both quality and affordability. Despite initially heading in a different direction, we made a swift change. Lolly's assurance of developing, acquiring, and deploying our system within a tight timeframe was pivotal.

Oxford Brookes
February 21, 2023

Lolly's professional and conscientious approach, especially through their customer support engineer Mike Morris, delighted us at SOHO Coffee Co. Mike efficiently resolved teething problems, delivering the precise system and reporting detail our business needed.

SOHO
February 21, 2023

Recent innovations launched through Lolly Labs

Learn more about some of the market-leading products that have graduated from Lolly Labs — and are now helping catering operations of all shapes and sizes do more.

Reduce queues, increase footfall and personalise the customer experience.

Self-Serve

Reduce queues, increase footfall and personalise the customer experience.

Find out more
Streamline service and make customer interactions memorable with automated table service and cleanup.

Robot Waiters

Streamline service and make customer interactions memorable with automated table service and cleanup.

Find out more
Cut wait times, eliminate lost orders and manage allergy and dietary needs.

Kitchen Management

Cut wait times, eliminate lost orders and manage allergy and dietary needs.

Find out more
Transform everyday business with our EPoS range, resulting in quicker, more efficient transactions for maximum throughput in busy locations.

EPoS

Transform everyday business with our EPoS range, resulting in quicker, more efficient transactions for maximum throughput in busy locations.

Find out more

The latest from the Lolly team

Read about the latest industry insights, new product releases and strategic thinking — published regularly by Lolly’s expert team.

Frequently Asked Questions

When is Lolly Labs open for visitors?

We welcome visitors by appointment only, during normal office hours. Alternatively, you can arrange a Lolly Labs visit to your premises. Contact us to learn more.

Where can I see new products before they're released?

You can either arrange a visit to Lolly Labs or keep an eye on our blog and social media accounts to read about upcoming launches.

Does Lolly develop new products in-house?

Yes, we have our own R&D team, constantly working on new and innovative solutions to make catering and hospitality simpler and easier.

Can I make suggestions for new products?

Yes, we're always interested to hear from our users on the new technology or software they'd like to see as part of the Lolly range of solutions. Feel free to drop us a line with any ideas.