Cut waiting times

Our self-serve solutions help reduce waiting times by allowing multiple customers to place orders and make payments concurrently, without the need to open additional tills — reducing queues.

Enable order customisation

Offering customers the flexibility to customise their orders in their own time — with all options clearly displayed — enhances the overall experience while reducing incorrect or incomplete orders.

Increase upsell opportunities

By displaying promotional offers and suggestive upselling prompts, self-serve kiosks can encourage customers to add extras or upgrade their orders, maximising your overall revenue.

Reduce staffing overheads

Implementing self-serve kiosks or tablets can reduce the need for extra staff to take orders or wait tables and allow you to extend service hours at no extra cost, delivering substantial savings.

Key Software Features

Display detailed nutritional, Allergen, Nutritional and CO2 information for all products

Collect customer behaviour data to improve your menu offering

Age Verification for age restricted products

Order history available with customer account

Continuous software updates for enhanced functionality

Full technical support ensures uninterrupted operation

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Key Product Features

Desktop, mounted and free standing options available

Showcases product preferences

User friendly screens reduce order errors

Payment versatility: cards, Apple/Google Pay, and Bitcoin accepted

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App Features

The Lolly app comes with many incredible features to give your customers a great experience

Scan & Go

The app can operate as a mini EPoS. Customers can scan items and go.

Order Ahead

Customers can select and order items in advance and collect when ready

Delivery (Table or Office Desk)

Have your order delivered to your table or office desk

Payments & E-Receipts

A payment made with the app generates a PDF e-receipt

Loyalty Points

Collect loyalty points on products and redeem against future orders

Push Notifications

Send marketing notifications and updates to all your customers

Store Information

See the location of multiple branches, opening times and menus

Health Content

Show detailed nutritional information for all products

Allergens Filtering

In line with Natasha’s Law all allergen information is available on the app

Carbon Footprint

Be environmentally aware with the C02e value of all products

Vouchers

Issue vouchers to staff for freebies, birthdays and work anniversaries

Order History

View your entire order history from purchases to top-ups, including e-receipts

Cutting-edge self-service technology

Lolly Self-Serve users love what it can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

"It’s been a pleasure working with Lolly. From the early stages of our partnership, their team has shown flexibility and enthusiasm in adapting to our unique IT requirements, consistently providing thoughtful solutions that meet our needs. Their innovative approach has set them apart from their competitors, and we truly value the responsiveness and support from their team."

University of Bristol

Customers love LollyServe; positive feedback and a 20% increase in uptake since installation. Among various EPOS providers, Lolly stands out with a superior system, impressive implementation, and a passion for innovative EPoS technologies, enhancing customer service.

Flipside 2

LollyServe is a game-changer. Its user-friendly system allows customers to serve themselves seamlessly, garnering positive feedback. Staff can now prioritize customer interactions, boosting efficiency. Since implementing LollyServe, our order volume and revenues have notably surged compared to last year.

Piccolo Kitchen

Lolly outshone all EPoS providers we considered for Flipside's fast-casual dining. Their system excelled in front and back-of-house operations, offering lightning-fast transactions and seamless self-serve integration—a perfect fit for our futuristic approach.

Flipside

The Digital Journey

Our advanced integrated eco system seamlessly connects each one of our products. Lolly HQ is your single interface for monitoring, reporting, analysis and insights.

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Innovative solutions that work together.

Each of our products connects to Lolly HQ - our cloud-based management information system - for seamless integration, monitoring and reporting across your whole business, all in one place.

EPoS

Transform everyday business with our EPoS range, resulting in quicker, more efficient transactions for maximum throughput in busy locations.

Self-Serve

Reduce queues, increase footfall and personalise the customer experience.

Mobile App

Transform customer experience with easy ordering, one-touch payment, and built-in loyalty and subscription programmes.

Mobile PoS

Transform everyday business with our versatile Mobile EPoS, resulting in quicker, more efficient transactions across large events to cafes and bars.

Robot Waiters

Streamline service and make customer interactions memorable with automated table service and cleanup.

Payments

Accept card, mobile or website payments for a faster and more convenient service – directly through Lolly.

Kitchen Management

Cut wait times, eliminate lost orders and manage allergy and dietary needs.

Digital Signage

Display up-to-the-minute menus, promotional videos and time-limited offers. Enhance customer experience and upsell across your range.

Pre-Order Pods

Provide a 24 hour service with smart hot or cold temperature-controlled pods, for easy pickup of pre-ordered meals

Move forward
with Lolly

Looking to update your current technology? Boost your sales? Increase your margins? Or maybe you just need to get rid of a specific operational headache.

Contact one of our expert team to see how Lolly can help you provide an unmatched experience that delights staff and customers.

See Lolly in action

The latest insights from the Lolly team

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Showcasing Lolly at Gather & Gather Live

Dave Gardener, key account manager at Lolly, looks back at his time attending Gather & Gather Live 2024

Lolly Gets Behind (And Ahead Of) The Deposit Return Scheme

Chris Lennon, product manager at Lolly, discusses the work the development team have undertaken to prepare for the launch of the Deposit Return Scheme for their customers in Ireland.

Lolly Continues Its Rapid Expansion

Lolly,the hospitality technology specialist, is excited to announce that due to the company’s remarkable growth over the last year, the team has further expanded.

Frequently Asked Questions

Can Self-Serve solutions be customised to match my brand?

Yes, our Self-Serve interfaces can be customised with your branding and photography, ensuring a consistent customer experience.

Do you offer technical support for Self-Serve solutions?

Yes. Our technical support team is available to assist you with any questions or technical issues related to Self-Serve solutions.

Is installation assistance available for Self-Serve solutions?

Yes, we provide installation services for Self-Serve solutions to ensure a hassle-free setup tailored to your business requirements.

Self-Serve

Cut waiting times

Enable order customisation

Increase upsell opportunities

Reduce staffing overheads

Key Software Features

Key Product Features

App Features

Cutting-edge self-service technology

Lolly Counterserve

Lolly Proserve

Lolly Smartserve

Lolly Snapserve

Lolly Swiftserve

Lolly Miniserve