Who is the 'Site Admin'

This article explains how EPOS and kitchen management systems should truly integrate, beyond simply displaying orders. It explores structured data mapping, real time synchronisation, and the differences between native and bolt on architectures. By understanding these foundations, hospitality operators can improve reliability, reporting accuracy and resilience, leading to stronger performance and better operational decisions.

In high‑volume hospitality, speed of service depends on structured workflows rather than headcount. This article explores how kitchen display systems improve throughput, prioritisation and visibility, helping operators serve more orders per hour while maintaining control during peak demand.

Lolly reflects on its first HCA Forum, where collaboration, patient choice and modern catering technology dominated the conversation. From patient meal ordering to tackling outdated systems, the event highlighted how digital innovation can support informed decisions, improve accuracy and shape the future of healthcare catering.