Small independent retailers and hospitality providers face an array of challenges in today’s competitive business environment. Retaining happy and loyal customers should be a fundamental part of their ongoing strategy, as well as attracting new clientele. It is vital that they try to remain one step ahead, and embracing new technology will give them the ability to do this.They need to build up-to-date knowledge about what is going on across their business, which could include understanding the impact of sales on stock availability, the success levels of promotional campaigns they run, and their overall profit margins.Modern software is designed to help retailers build entirely new interaction levels with their customers. It has the ability to give them a whole new level of knowledge about business performance. What's more it is straightforward and relevant for today's busy trading environments.I'd argue that 'off-the-shelf' systems won't offer the levels of support that many independents need. Whilst they present a less expensive up front purchase, over time their costs will increase, as the need for support is required. Business owner & managers will have to live with what they bought, and many often fail to recognise that on top of the till costs, investment is also needed for ongoing maintenance and servicing.Well-considered purchasing when it comes to software can provide the business owner with the ability to see trading patterns - whether a particular product is selling well - by time and location, for example. From there the retailer can alter their stock ordering, or they can identify wastage trends and adapt stock levels to suit.Business services software does not only generate considerable savings, it will also help to grow the top line by offering new services linked to the till, for example cashless payment options, mobile ordering or app-based loyalty schemes.The upfront purchase doesn't have to be high, or beyond the realms of the business owner. And what they need to remember is that the transparency and information provided by the system can provide an array of cost savings - it's about spending upfront to save (more) in the long term.
Lolly, the forefront hospitality technology specialist, strengthens its tech team for future growth with three key appointments. Sean Malone, as a web developer, focuses on enhancing pre-order functionality and UX/UI, contributing to future innovations. Sam Geary, dedicated to LollyBots and the AI dashboard, plays a crucial role in programming the new range of robot waiters. Iman Sleemy, an IT admin and support technician, ensures technical support and issue resolution for the growing client base. Embracing the AI-driven era, Lolly is committed to staying at the cutting edge of hospitality technology. Join us as we pave the way for exciting advancements in AI and robotics. Exciting times lie ahead!
Experience the future of hospitality with Lolly Nova – the next-gen robot waiter designed to enhance customer dining. Pioneering AI capabilities, it offers smart, efficient service, delivering food, interacting with customers, and aiding in clear-down. With obstacle avoidance, speed control, and AI voice interaction, these 1.2m freestanding robotic waiters adapt to diverse environments. When not in use, Nova automatically returns to its docking station, complying with local cybersecurity regulations. Join the robotics revolution in hospitality with Lolly Nova – available for one-time purchase or through a convenient monthly lease scheme. Exciting times ahead! *Market estimate: $3,083m by 2030 (Source: Allied Market Research).
Experience the future of secure and frictionless payments with Lolly's groundbreaking FacePay platform. Leveraging Artificial Intelligence (AI) through facial authentication, FacePay offers customers a swift, seamless, and secure payment solution. Users can effortlessly log into their accounts and utilize pre-loaded wallets with just their faces, enjoying benefits like earning and spending loyalty points, tracking orders, and assessing the environmental impact of meal choices. Beyond convenience, facial biometrics enhance transaction security, significantly reducing fraud risks. Peter Moore, CEO at Lolly, emphasizes the transformative impact of AI in the hospitality sector, foreseeing a future where biometric payments become ubiquitous. FacePay not only streamlines payment processes but also contributes to overall business efficiency, marking another milestone in Lolly's commitment to innovation. #FacialAuthentication #AIInnovation #SecurePayments
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