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SOHO Coffee Co. is an independent, privately owned business determined to grow through a strong reputation with its customers and partners alike.
Recognising that their existing infrastructure could no longer keep pace with their growth, the company sought to upgrade its back-office reporting and analysis systems. After a thorough review, they chose Lolly to provide the real-time data and estate management tools necessary to optimize their operations.
For a deep dive into how Lolly’s "HQ on Demand" system transformed SOHO Coffee Co.’s business intelligence, read the full feature here: [Retail Tech Review: July 29, 2015]

New research shows that most hospitality professionals feel technology is easing staffing challenges. With digital tools now central to rota management, communication and operational efficiency, operators are increasingly embracing automation and smart platforms. From robot waiters to integrated workforce systems, tech is helping teams work more effectively while improving the overall experience for staff and customers.

Lolly has become the first UK hospitality technology company to achieve the new ISO42001 accreditation. This international standard recognises organisations that manage AI responsibly and transparently. The accreditation reinforces Lolly’s commitment to ethical governance, practical value, and sustainable AI through its LollySense methodology, building on its existing ISO credentials and its broader focus on responsible innovation across hospitality.
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